FAQ

Do you have any questions? You're in the right place.
In this section, we've gathered the most frequently asked questions to help you better understand our products, how to use them, and how they fit into a simple, natural routine. We want you to have all the information clearly and transparently, so you can make confident decisions and build your wellness habits step by step.

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Storage
Why do we pack the powder in a glass jar and not in a bag? +

Glass offers a better barrier against light, oxygen, and moisture, which helps preserve the integrity of delicate phytonutrients for longer. Unlike plastic containers or three-layer sachets, glass does not release residues into the product and is fully recyclable.

Although glass packaging is more expensive, we consider it essential to guarantee the purity of the product and its stability over time.
Our priority is to protect what truly matters: the quality of the ingredients, without compromise.

What is the small sachet inside the SYNERGIC jar? +

Its function is to neutralize the oxygen present in the air of the package, helping to protect the product from oxidation.

This allows for better preservation of the freshness, stability, and quality of the most sensitive phytonutrients over time, without adding any preservatives to the product.

The absorbent sachet is safe for contact with food, is not edible, and should be kept inside the jar until the product is finished.

Benefits
Why choose SYNERGIC as your natural supplementation base? +

SYNERGIC is designed as a daily foundation for natural supplementation because it brings together three important criteria: a simple composition, a complete plant matrix, and an easy use that can be maintained over time.

It is made only from freeze-dried microgreens, with no additives, no extracts, and no added sugars. This helps provide protective plant compounds within a complete food matrix, as they are naturally present in the plant.

One spoonful a day added to water, yogurt, toast, smoothies, or any meal. It does not replace a varied diet, but it helps you strengthen your plant nutrition foundation in a simple and consistent way.

What are the benefits of taking SYNERGIC? +

SYNERGIC helps you maintain regular exposure to protective plant compounds found in certain microgreens.

These compounds are part of a nutritional foundation that supports the body’s natural mechanisms. With age, stress, and a less varied diet, caring for that foundation becomes essential.

Certifications
Is SYNERGIC organically certified? +

We have chosen not to focus on a specific certification, but rather on complete process control. Our microgreens are grown in a controlled environment, without pesticides or herbicides, with rigorous monitoring of seeds (organic and non-GMO), water, growing conditions, and processing.

This approach allows us to ensure consistent quality, high purity, and better product stability, beyond what a certification alone covers.

We prefer to be transparent: we do not use the term “organic” as a commercial label, but rather work to offer the cleanest and most controlled product possible, without compromise.

Is SYNERGIC tested by independent laboratories? +

Yes. SYNERGIC undergoes analyses carried out by external and independent laboratories.

Each batch is analyzed to verify its quality and safety, including controls for contaminants and heavy metals, in accordance with European food safety regulations.

In addition to analyzing the final product, we place great importance on controlling the entire process: from the cultivation of microgreens in controlled environments to the drying and packaging stages. This multi-layered approach allows us to guarantee the consistency, purity, and reliability of the product in every batch.

Our goal is to offer a food supplement that meets high safety standards, without compromise.

Shipment
When will I receive my order? +

We process orders on the next business day after they are received.
For next-day shipping, the order must be placed before 2:00 PM.

How much is shipping? +

In Spain and France, shipping is free for subscriptions and orders of 2 units or more.

In other European countries, shipping costs are calculated at checkout based on the destination.

Freeze drying
How does freeze-drying work? +

Freeze-drying removes water from food without heat. The microgreens are first rapidly frozen at –40 °C. Then, under vacuum, the ice turns directly into vapor without passing through a liquid phase. The water is removed; the nutrients remain.

The result is a stable powder, free from preservatives and additives, that preserves more than 95% of the nutritional value of fresh microgreens.

Does freeze-drying change the nutritional value of microgreens? +

It does not create or modify it. Its function is to preserve, as much as possible, the natural profile of the food as it exists in the fresh microgreen.

Is freeze-drying better than traditional drying? +

Yes. As it is carried out at low temperature and under vacuum, freeze-drying limits the thermal and oxidative degradation of sensitive compounds and nutrients compared to heat-based methods.

Why this price? +

Microgreens concentrate their phytonutrients during their first days of growth, but their cultivation is not optimized for yield.

They are harvested at the point of highest nutritional density, not at the point of maximum production volume.

On top of that, cold freeze-drying preserves the active compounds intact, including myrosinase.

It is a more expensive process than conventional dehydration, but the only one that preserves what makes SYNERGIC different.

Is a lyophilized product an extract or a concentrate? +


No. A freeze-dried product is whole food from which the water has been removed. Specific compounds are not isolated or concentrated, although the removal of water reduces the volume and makes the nutrients much more densely present, at the same weight.

Nutrition
Is 1 g per day enough? +

It may seem small. But microgreens are naturally highly concentrated in phytonutrients, and freeze-drying removes only the water, not the compounds themselves.

What remains is the whole plant, with its phytonutrient matrix intact, concentrated through freeze-drying.

One gram of SYNERGIC concentrates the equivalent of more than fifteen times its fresh weight.

What is the daily dose of Synergic? +

Take one level scoop daily (1 g) using the included measuring spoon.
You can mix it with water, juice, or a smoothie, or add it directly to cold or warm foods.

Important information:
Synergic is a food supplement. It should not replace a varied and balanced diet or a healthy lifestyle. Do not exceed the recommended daily dose. Keep out of reach of children. If you are pregnant, breastfeeding, or undergoing medical treatment, consult a healthcare professional.

Why not simply eat broccoli? +

You can, and it’s a good idea.

The issue is not broccoli itself, but the quantity, quality, and consistency.

To reach the phytonutrient concentration provided by one serving of SYNERGIC, you would need to eat between 200 and 300 g of raw broccoli every day, consistently. In the best-case scenario.

SYNERGIC does not replace vegetables. It helps cover what real-life diets do not always provide consistently.

Why is SYNERGIC so nutritious? +

Because it is made of whole freeze-dried microgreens.

These young plants stand out for their natural density in nutrients and phytonutrients, such as vitamins, minerals, polyphenols, carotenoids and glucosinolates.

We use no extracts and no additives: we preserve the complete plant matrix, with the natural diversity of compounds that work together within the plant.

What are microgreens? +

They are young plants harvested a few days after germination.

At this stage, they concentrate a high density of protective plant compounds, such as polyphenols, carotenoids and glucosinolates.

That’s why we harvest them at this precise moment and freeze-dry them whole, to preserve their complete plant matrix.

Use & Taste
What does our SYNERGIC microgreens powder taste like? +

Smooth. Fresh. Light. No bitterness, no intense flavor that other green powders often have.

Goes well in juices, smoothies, water or directly on food. It doesn't change what you're consuming — it just completes it. We don't add flavors or sweeteners: it's the natural taste of the microgreen, as is.

How and when should I take it? +

One level scoop per day, with whatever you like: water, juice, yogurt, salad, or any meal.

Morning tends to work well because it easily becomes part of a routine.

There is no optimal time. What matters is consistency.

If you want to add it to a hot meal, it is best not to cook it, in order to preserve myrosinase, the enzyme responsible for converting glucoraphanin into sulforaphane.

Is SYNERGIC suitable for everyone? +

SYNERGIC is a dietary supplement made exclusively from freeze-dried microgreens, with no additives or extracts.

It is intended for people who wants to add concentrated plant nutrition to their daily routine.

It has not been formulated or specifically tested for young children, pregnant women or breastfeeding women. In these cases, we recommend consulting a healthcare professional before taking it.

If you have a medical condition, take medication — especially anticoagulants — or are under thyroid-related medical supervision, consult your doctor or healthcare professional before use.

SYNERGIC does not replace a varied and balanced diet. It fits as a support within a healthy routine.